Under a new planning directive by the Department of Transport, Bus Lanes are to be phased out and will be converted to Walking Lanes in all cities in the UK with a population above 500,000. The much welcomed and also much hated move – depending on who you talk to, will be phased in by […]

Customer service on the 1st day of April The 6 Spring Rules of Great and Astounding Customer Service 1). RETAIL: Always ask the customer if he or she has any money or credit cards immediately they walk into a store. The same on all websites. After all it’s the money that counts! 2). WEBSITES: On […]

Re-printed from CreteTravel.com blog (April Fools 2010) An astonishingly timely hotel concept launches today with the opening of the first 7 hotels in the newborn X-Hotels™ chain. This infant in the worldwide hospitality scene is expected to grow fast – there will be 30 X-Hotels open within 6 months and brand-linked cafes and restaurants under the X-Presso™ […]