Morning Reading, selected articles of interest from various publications. The silence of Mammon […] Most hard-headed business people are no doubt reluctant to make these arguments. They are more concerned with balancing their books than with engaging in worthy debates about freedom and democracy. But they would do well to become a bit less reticent: […]

Morning Reading, selected articles of interest from various publications. WalMart CEO interview (NYTimes) Q. So you find that people make business more complicated than it is? A. No doubt about it. I think that all of us read far too many business books. I’ve worked 30 years now in management roles, and a number of […]

Original hotel descriptions (and not the hotel’s own!) Original photos (again, not just the oh-so-perfect-images the hotel provides) Clear price-list, including all taxes (show all periods,  without having to enter dates) Testimonials for the travel service/website/business Transparent about who handles the booking and who is responsible for customer satisfaction Clear, plain-english quotes and terms (without […]